The School of Education Help Desk is your primary contact for hardware and software support and questions.
Services Provided by the SOE Help Desk
- Support - on-site or over the phone, we offer troubleshooting, support, installation, and repair of personal computers (PC and Macintosh), printers, and other hardware and software on the SOE network
- Purchasing of Equipment and Software - the Help Desk will work with faculty and staff to order equipment (including network ports) and software for use by the School
- Grant Proposals - the technology department will work with faculty to help determine technology needs and estimate costs for grant and research proposals
- Hardware and Software Upgrades and Patches - as well as providing automatic software updates and patches on a continual basis, the Help Desk will install and/or upgrade approved hardware and software for computers on our network
In addition to the services above, the SOE Help Desk is also your primary contact for the School's web site, intranet, Computer Labs, Media Services, and Faculty Computing needs.
Hours of Operation
| Mon - Thu |
|
8:30am - 5:00pm |
| Fri |
|
8:30am - 4:00pm |
Sat - Sun
Holidays |
|
Closed |
Help Desk Contact Information
5308 Wesley W. Posvar Hall
(412) 624-1414
soetech@pitt.edu
